AI customer assistant for WhatsApp & Instagram

Your customers always get an answer.

Yaverin replies to your customers on WhatsApp and Instagram on your behalf — learning from your own data. When it matters, it hands off to a real person.

  1. My order has been in transit for 3 days — it was supposed to arrive today.

  2. Yaverin assistant

    Looking up your order…

  3. There's a delay with the courier. Let me get our team on this right away.

  4. Selin · Team member

    Hi, I'm Selin. I'm calling the courier for you right now and will update you within 30 minutes.

The same questions, all day

Order status, return policies, business hours — most customer questions repeat. That's your time going to waste.

After-hours messages go unanswered

A customer messages at 11pm, you see it in the morning. By then, they may have gone elsewhere.

Old bots frustrate customers

Script-based bots either don't understand or give wrong answers. "Please try again" loses customers.

How it works

Up and running in three steps

  1. Connect your channels

    Link your WhatsApp Business and Instagram accounts. Setup takes under 10 minutes — no technical knowledge needed.

  2. Introduce your business

    Upload your product catalog, return policy, and FAQs. Yaverin learns from them — no hallucinating, no guessing.

  3. Let Yaverin handle it

    It answers customer questions 24/7. For returns, complaints, or anything it's unsure about, it brings your team in immediately.

Features

Rebuild your customer service

Learns from your data

Your product catalog, policies, FAQs — it draws from these to answer. No hallucinations, no making things up.

Humans always in the loop

A return, complaint, or sensitive matter? It notifies your team immediately and hands over. No customer ever falls through the cracks.

One inbox

Manage WhatsApp and Instagram messages from a single panel. No more switching between channels.

Works with your tools

Shopify, WooCommerce, Zoho, and more. It pulls order details instantly and tells customers what they need.

Visible results

Resolution rate, handoff count, customer satisfaction. You can see exactly what's working.

Your data stays yours

Cloud or your own server. Customer data is never shared with third parties.

Why Yaverin?

AI replies.
Humans decide.

Yaverin never says "I'm just a bot." But it knows its limits — for sensitive matters, it always hands off to a real person. Your customers are never left alone.

Pricing

A plan that fits

Each tier has a clear scope and feature set. We discuss pricing after the demo.

Starter

For small businesses

  • WhatsApp or Instagram
  • Core integrations
  • Human handoff notifications
  • Standard support
Get a quote
Enterprise & On-Prem

For data sovereignty needs

  • On-premises deployment
  • Full capacity & resource control
  • SLA guarantee
  • Custom development & support
Request a proposal

Contact

Ready to get started?

Let's talk about how we can customize Yaverin for your business.

Or email us directly: hello@yaverin.com